As a stylist, when hired for shopping services I make money based on how much you spend. As a wardrobe consultant, I charge an hourly fee.
It is always my best interest to help you make smart decisions on your purchases. Please be upfront about your shopping budget, and I will use your exact budget to tailor our work together.
All packages whether shopping, or consulting are non-refundable.
All wardrobe (clothing, shoes, and accessories) returns from an accompanied or unaccompanied shopping trip must be received within 5 business days in order to receive a store credit or to exchange it. All returns must have the tag attached, unworn, and be received in the original condition.
All requests or change of requests thereof after 48 hours of initial payment/appointment will be reviewed on a case by case basis. Any cancellation of a item request can result in forfeiture of the shopping fee. This policy is solely in place to maintain a viable business model.
As stated previously, there are no refunds on a shopping trip or any item purchase after it is performed. However, if you’d like to return an item it will be issued as store credit, as long as it is received within 5 days.
Any item received after the 5 day mark will be subject to a 20% restocking fee in order to receive a store credit. Any return received after 5 days, will forfeit the shopping fee portion.
All store receipts are property of Tres Chic, and are not to be transferred to client at any time.
If you are completely unsatisfied, I will do my best to work with you on a case by case basis.
Please do not be late for our appointments as billing begins at the scheduled time. If you are late you will still be billed for the time the appointment was booked for and incur a $35 late fee.
If you need to cancel or reschedule our appointment, please do so with 24-48 hours notice to avoid a $50 cancellation fee. Obviously, in case of a medical emergency where you or a loved one have to be admitted to the hospital, this fee can be waived with proof of incident.
It’s a great idea to wear comfortable shoes and to pack a snack before embarking on the shopping excursions. I want you to be at your very best in order to take full advantage of our time together.
As each client is different, some wish to remain 100% anonymous whereas others are comfortable with being mentioned or photographed on instagram, twitter, facebook, etc. The decision is totally up to you. All I ask, is that you let me know at the beginning of each session. If nothing is mentioned by the client, it will be assumed you are okay with it.
I'm big on customer service, if you are unhappy let me know! I'm all ears.
Brandi CEO, Lead Stylist
Cancellation Policy Cancellation must made 24 hours in advance of your appointment. Credit card information will be taken at the time of the booking. 50% of your fee will be charged during booking, no exceptions.
Discounts No matter the age, if you are a college student or educator, you receive 5% percent off your services. Must show current school identification to receive discount. Senior Citizens that are age 60 and up, all receive 5% off. Must show valid Governement-issued identification to receive the discount.
If you refer a new client that receives personal shopping services, you will receive 10% off one item during your next shopping trip. (No limit, but only one discount may be used per shopping trip)
Give the Gift of Style Know someone that could benefit from some precious time with a stylist? Gift them with a custom package of stylish services.
RETURN POLICY ALL SALES ARE FINAL FOR DIRECT PURCHASES AND PURCHASED MADE ON WWW.TRESCHICSHOPPER.COM. IF YOU ARE EXCHANGING AN ITEM OR WOULD LIKE STORE CREDIT, ALL ITEMS MUST BE SHIPPED BACK OR RETURNED TO US WITHIN 14 DAYS. IF THERE IS REASONABLE DAMAGE ON THE ITEM DUE TO NO FAULT OF YOUR OWN, WE WANT TO WORK WITH YOU, PLEASE SEND AN EMAIL TO CONTACT@TRESCHICSHOPPER.COM AND WE WILL BE HAPPY TO ASSIST.